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How to Recover a Compromised Account

This article helps you understand which steps to take when your CSGOGem account has been compromised

Gary avatar
Written by Gary
Updated over a month ago

Losing access to an account can be frustrating, but recovery options are available. Whether due to a forgotten password or unauthorized access, this guide outlines the steps to regain control of a CSGOGem account.

Resetting a Forgotten Password

  1. Go to the Login Page – Click on the "Forgot Password?" option.

  2. Enter Registered Email – Provide the email linked to the account.

  3. Check for a Reset Link – An email will be sent with instructions.

  4. Set a New Password – Follow the link and create a strong, secure password.

  5. Confirm and Log In – Use the new password to access the account.

Recovering a Compromised Account

  1. Reset the Password Immediately – If access is still available, change the password under account settings.

  2. Enable Two-Factor Authentication (2FA) – Adds an extra layer of security to prevent unauthorized logins.

  3. Check for Unauthorized Changes – Review account settings, including linked email and withdrawal methods.

  4. Contact Support if Locked Out – If access is lost completely, submit a support request with relevant account details for assistance.

Preventative Security Measures

  • Use a unique and strong password that is not shared with other platforms.

  • Enable 2FA to prevent unauthorized logins.

  • Avoid clicking on suspicious links or sharing login details with others.

  • Regularly check login activity and active sessions to spot any unusual access attempts.

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